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Release 13 (17D) - RMA (Return Material Authorization)

edited Feb 22, 2018 10:11PM in Order Management 4 comments

Summary

Is it possible to create an RMA without having to reference a sales order ?

Content

We  create many RMAs per week to return material from the field. We are told that RMAs can only be created by referencing sales order. This is a highly inefficient process from our perspective. Is it possible to create RMA without referencing Sales Order or Serial Number ?

 

 

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