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How to Incomplete an Invoice with Applied Cash

edited Jan 30, 2019 4:31PM in Receivables & Collections 3 comments

Summary

We need to add Memo Line to an Invoice that has Applied Cash

Content

Hi-

The Transaction Memo Lines are used in our printed Invoices to indicate our Products. We have 60 Transactions that are lacking the Memo Line and have Cash Applied.  We need to add the Memo Line so our printed Invoice is correct, but the Trx Incomplete button is greyed out.  We tried Unapplying the Cash, however it is still greyed out.  Is there any way to update these Transactions?

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