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Price Change on Revision

Received Response
edited Mar 22, 2018 10:44PM in Order Management 2 comments


We are on R12 PB14, and have thousands of customer orders in our system. Our orders are for both hardware and consumables, as well as subscription lines. In a recent order we noticed that the price of two items changed after a revision. When I created an SR, I was told that "Whenever there is a change in the price list, orders will be repriced automatically when a revision is created." I did reach out to Development team, and was told that this is indeed standard behavior, and "if an order is revised, a re-pricing call is triggered and lines will get the new price if setups have been changed. This is desired behavior for customers that don’t use sales orders to define price holds (sales contracts)."

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