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ACH Payment Method Behavior

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 2 comments

Summary

Seeded definition of ACH payment method is preventing efficient usage of this payment method for AP and AR (refunds)

Content

90% of our suppliers are ACH, but Proc team has to perform multiple clicks on the Payment tab to setup default payment method as ACH. The issue is that ACH does not appear in the default list of payment methods. Can this issue be resolved?

ACH is not ENABLED for receivables. We are planning to process customer refunds electronically. Since ACH is not enabled, we are unable to process refunds via ACH. Wire is available but the cost is higher. 

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