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Oracle Engagement Cloud: Chat capabilities — Cloud Customer Connect
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Oracle Engagement Cloud: Chat capabilities

Received Response
edited Mar 29, 2018 9:17AM in B2B Service 5 comments


Chat functionality outside DCS


Hi Members,

I am trying to setup a Chat channel in DCS. My question is can we expose chat functionality outside DCS? I searched documentation and found none.

Does anyone has an any idea? Please suggest.

Note: This is something similar to Syndicate chat in Oracle Service cloud.


Pramod V

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