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Oracle Self Service Procurement Cloud: Common Approval Issues

edited Apr 20, 2018 7:40AM in Self Service Procurement

Summary

Common Approval Issues

Content

Issue: 

Even after updating user's manager in HCM, new requisitions are still routed to old/original manager.

Resolution:

User accounts for users of Oracle Fusion Applications are maintained on your LDAP directory server. By default, Oracle HCM Cloud sends some personal information about users to the LDAP directory. This information includes the "person number", person name, phone, and manager of the person's primary "assignment".  HCM Cloud shares these details to ensure that user-account information matches the information about users in HCM Cloud.

When you update user's personal data in HCM, you need to run the ESS job

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