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Financial Reporting Center - Drill Thru Functionality No Longer Working

edited Jan 30, 2019 4:30PM in General Ledger & Intercompany 5 comments

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Previously, the drill through functionality was working from our FR Studio reports into both the Account Inspector and Inquire on Detail Balances, until recently. Now when we try to drill to details we receive the below message:

 
You can only drill from Smart View into detail balances, but not to the Account Inspector. All chart of accounts segment values must be detail values. (GL-781721)

We've ran the create balances cube and tried the troubleshooting steps recommended under Oracle's Cloud Support.

Has anyone else experienced this issue and if yes, can you provide trouble shooting step that resolved the issue for you. Thanks!

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