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Welcome (Default) Message upon opening the Bot — Cloud Customer Connect
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Welcome (Default) Message upon opening the Bot

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edited Oct 2, 2018 10:12AM in Digital Assistant and Mobile 12 comments

Summary

Welcome (Default) Message upon opening the Bot

Content

We wanted the bot to display a welcome greeting even before the user types anything (like a default message from chatbot). We created a WELCOME intent which will respond the welcome greeting. 

Can we trigger that intent at the very start without typing any utterance? Or what would be the correct approach?

Thanks!

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