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Cancelling Payment Request (Expense Report) in Payables

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 6 comments

Summary

Cancelling payment Request (Expense Report) in Payables doesn't revert the status of Expense Report Cancelled (Invoice Canceled)

Content

Following is the Scenario:

-  Employee Creates Expense Report

-  Managers Approves the Expense Report

-  Auditor Approves the Expense Report

-  Run the Process Expense Reimbursement and Cash Advances

-  Payment Request (Expense Report) Invoice is created to be processed for payment in Payables

-  In Payables, due to some reason, Payment Request (Expense Report) Invoice is cancelled.

Expense Report – If the payment request is cancelled in Payables prior to its payment, the underlying expense report does not revert its status back to prior state which is “Ready for Payment Processing” or "Invoice Canceled".

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