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Supplier Interface - "Generate CSV File" button missing

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 3 comments

Summary

The "Generate CSV File" button is missing from our Supplier Templates

Content

We went live on Oracle Cloud about 6 months ago.  We used Accenture for our implementation, and they loaded our Supplier Templates for us after we populated them with data.

Now we have a large batch of new suppliers to add (over 100... this happens more or less quarterly), and wouldn't it be great to use the Supplier Templates to do that!?

But then I find that the copies of the Supplier Templates we have do not have a "Generate CSV File" button, so I do not know how to proceed.  I have instructions to load them, but can't proceed without that button.

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