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After R13 Upgrade AP Invoice approval email no longer contain attachment, but just links to UCM File

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 7 comments

Summary

After R13 Upgrade AP Invoice approval email no longer contain attachment, but just links to UCM File Name

Content

After R13 upgrade our users no longer receive attachments on their emails for AP invoice and PO approvals. They only see link to file name on UCM.

How can we bring the attachments back?

We checked our approval rule and send attachments email is enabled.

The approval email has link to the attachment at the bottom.

This is a big problem for execs on road who get PO and invoices to approve and are unable to do so because they cannot access attachment from application on their mobile phone.

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