Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

User Not Receiving GL Approval Emails

edited Jan 30, 2019 4:30PM in General Ledger & Intercompany 3 comments

Summary

At times some users will have issues and not receive approval emails. How can I see what emails a Users receives?

Content

When a user raises an issue such as not receiving email approvals, it can be very challenging to trouble shoot as I have no visibility into what emails they are receiving.  Are there any security roles that I could grant that would allow me some visibility into the emails that are sent and associated with a particular transaction?  

Thanks in advance for any assistance.  

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!