Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Duplicate individual compensation notification
Summary
Individual compensation notification delivered twice causing financial impactContent
We have configured two levels of approvals for a certain individual compensation plan. After the 2nd approval, an FYI notificaiton goes to our payroll mailbox along with the complete history
of approvals for reference along with task #.
Our payroll then loads the attachment from this FYI notificaiton into our external payroll system to process payments during payroll run.
As shown in the screenshot, the 2nd level approver approved on 8/29/2018 at 9:28 am and FYI notificaiton was sent to payroll mailbox.
Business has reported that they received the FYI email again somewhere between 9/5/2018 to 9/17/2018 along with same attachment. I verified that task # is also same as before.
Tagged:
0