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Contact vs Account - B2C

edited Oct 23, 2018 9:51PM in Sales 2 comments

Summary

Contact vs Account - B2C

Content

Hi all,

 

My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have CDM

 

What happens if I use the Contact object without using Account? Am I missing something by not using the Account object?

For example: CPQ is available in Opportunity and Accounts (but not in Contacts). But from Contacts, I can create an Opportunity and register a Quote. May l? it's possible?

 

Are there other functionalities I can lose by not using Accounts?

 

Thank you!

Herno

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