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Access to web files (similar to Oracle Service Cloud using Webdav)

Received Response
edited Nov 8, 2018 5:25AM in Fusion Service 1 comment


We are currently working with a potential client and their specifications requires a lot of customization in the UI/pages. Per research, we are limited by the capability of Oracle Engagement Cloud to customize the pages and the way that we can breakthrough limitations is to edit the web files (.css, .html, etc).

Access to web files is available in Oracle Service Cloud using WebDav. Is there also a way in OEC to access the web files, download, edit and upload it to introduce more customization?

Below are some limitations that we found:
1. Label

  • a. Alignment - defaults on to right-justified, no way to change

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