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Chatbot (MCS) to write outbound CSV file — Cloud Customer Connect
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Chatbot (MCS) to write outbound CSV file

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edited Nov 22, 2018 6:26AM in Digital Assistant and Mobile 2 comments

Summary

Can Bots (MCS) write / update a csv file loaded through storage

Content

Hi All,

We have this requirement for a Chatbot to write a list of contact details into a csv file. The platform used is AMCE and I explored the options of using storage or backend APIs.

However, till now within AMCE, I haven’t found an option to store and update a csv / json file. Could you guys please suggest if an option exists or we would have to use an external option to store and maintain this Contact Data (CSV file format).

Please share your inputs…

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