Advice about implementation with subscription model
We have a client whose business model is based on B2C subscriptions. Which entity should be used for them? Some ideas we have:
- An account holding subscription number, addresses and assets in the future.
- A contract record, holding the same data.
- A custom entity, holding all subscription info.
More info as background:
We are going to use Contacts enabling Prospect/Customer types. An Opportunity will be created and associated to this Contact, then a Quote will be generated and the user will navigate to CPQ. Once we have submitted that transaction our sales flow finishes. A legacy system will respond with a subscription number and an OK flag. With that we need to update Quote, Opportunity and Contact structure.