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Delinquent invoices are not being selected by Send Dunning Letters job

Received Response
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Comments
edited Jan 30, 2019 4:31PM in Receivables & Collections 40 comments

Summary

Error - A dunning letter is not generated because there are no valid transactions to be included in the dunning letter.

Content

Any idea why Delinquent invoices are not getting selected by the dunning ESS job? All the dunning configurations are OK and customer has delinquent invoices that needs dunning letters to be sent.

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