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Post-sales

edited Nov 28, 2018 8:58PM in Sales

Summary

Post-sales

Content

Hi all,

 

What is the practice recommended to manage an post-sales service in OSC (integrated with CPQ)? Is it managed by Assets or Contracts? Or a combination of both? Both for the B2B or B2C model.

 

Post-sales service refers to any update or modification that has to be made on a product (product, product group, or bundle) sold to a Contact or Account

 

Thank you!

Herno

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