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504 Gateway Error - Journal Upload

edited Feb 6, 2019 9:52PM in General Ledger & Intercompany 7 comments

Content

Many of my finance users experience a 504 Gateway timeout error when uploading JE's.  (We also experience the issue with invoices).  We've checked the settings, work with the latest version, uninstall/reinstall, run the health check, etc.   It's intermittent but tends to plague some users more than others.  Size is not necessarily a problem.  It could be a JE for a handful of lines.   I've seen this issue before but don't recall the solution.

Version

R13 18C

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