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Reschedule option in End activity Screen — Cloud Customer Connect
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Reschedule option in End activity Screen

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edited Dec 5, 2018 6:00AM in Field Service 1 comment

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Hi Gurus,

Could anyone let me whether this can be acheived or not in user type.

When a technician started working in a particular activity then he/she should be able to reschedule the activity. I have added the rescheduled action in the application screen in edit/ view activity as well as end activity. But the reschedule option is not show in the mobility application.

And the same when he reschedules the activity can we capture the time done in the present activity and display in the rescheduled activity date as the previous time taken on the activity.

Thanks,

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