Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Difference between a Group and Bucket — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Difference between a Group and Bucket

Received Response
43
Views
1
Comments
edited Dec 9, 2018 10:30PM in Field Service 1 comment

Summary

What is the difference between a group and a bucket resource

Content

What are the core differences between a group and a bucket resource. I know that Group cannot hold activities and cannot be assigned activities for work. But other than this can both be used for Routing, Quota and Capacity purposes?

Thanks.

Version

18D

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!