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Difference between a Group and Bucket — Cloud Customer Connect
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Difference between a Group and Bucket

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edited Dec 9, 2018 10:30PM in Field Service 1 comment

Summary

What is the difference between a group and a bucket resource

Content

What are the core differences between a group and a bucket resource. I know that Group cannot hold activities and cannot be assigned activities for work. But other than this can both be used for Routing, Quota and Capacity purposes?

Thanks.

Version

18D

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