Ending an activity on the next working Day
SummaryField Service Agents wants to end an Overtime Activity
We are currently working on a scenario that requires your valuable comments and feedback.
Business Scenario: While performing an activity there can be a scenario in which the field agents need to create an activity via Add Activity option from Mobility Application. (It's an AD-Hoc Activity, that can be added by the Field Agent on request of the Client). The Field agents can create an Activity at 8:00 PM(Work Schedule is from 1 pm to 9 pm) and the particular activity can be performed till or after midnight.
Issue: Since the Activity can go beyond 12 am, which is practically the next day. We are currently unable to close or End that activity.