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Connection between Oracle Engagement Cloud and Digital Customer Service — Cloud Customer Connect
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Connection between Oracle Engagement Cloud and Digital Customer Service

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edited Dec 20, 2018 6:58AM in Digital Customer Service 10 comments

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Hi,

I am trying to create a incident from dcs to Engagement cloud is there any connectivity between those.

How could i can connect those Instances?

Only Rest api is the only solution for this.

Or i  can able to connect it using any Configuration  settings like OracleServiceCloud(RightNow).

 

warm regards,

Ajay

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