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Reopening a activity

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edited Dec 27, 2018 7:06AM in Field Service 1 comment

Content

Hi Gurus,

In one of the requirement, an actiivty will be not done when the technician does not have the required inventory. Once the inventory is loaded for the technician the Supervisor/ Engineer will reopen the activity. 

During this scenario when it is reopened the existing or other entered information are not present. How do we acheive this?

Thanks,

MAdhu

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