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Configuring chat outside Digital Customer Service

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edited Jan 10, 2019 12:00PM in Fusion Service 1 comment

Summary

What methodology should be used when configuring a chat window for a portal outside of Digital Customer Service?

Content

Hello,

I have a question. We are trying to find a method of configuring a chat window that is outside of the Digital Customer Service and is integrated with the Oracle Engagement. Can anyone provide me with the steps to do so?

Thank you,

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