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Initiate Invoice Approval Workflow Picks Up Already Paid Approved Invoices

edited Feb 6, 2019 9:52PM in Payables, Payments & Cash Management 7 comments

Summary

Initiate Invoice Approval Workflow Picks Up Already Paid Approved Invoices

Content

Hello,

I'm currently on 18C and both my test and prod pods received the CWB mainly so that I can get the 1099 reporting form update for 2018.

The issue I'm having below is only replicable in my prod pod.  Issue is that the other day my AP user base ran the Initiate Invoice Approval Workflow to send invoices out for approval, the process ran but about 100 random invoices that were already fully paid and workflow approved got re-initiated (i.e. WF status back to initiated) causing our approvers to receive mass notifications to approve these paid and previously approved invoices again.  While I don't think we will run into a duplicate payment issue.  This is a cause of concern for us, particularly audit if the workaround is

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