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Pass Login ID to OPA interview from External Application

Received Response
edited Jan 17, 2019 9:15PM in Intelligent Advisor for Fusion Service 1 comment


Add Login ID to embedded interview in internal application


We are looking at creating an interview that we can embed on our website that is not hosted on the Oracle Service Cloud. 

In reading through the documentation on embeding an interview in another application using a div, I am seeing an option to include Seed Data. 

Looking at the example script, can I add a query that would pull the Login ID from my system and add it as a seeddata element in this script that I could pass to the OPA interview to identify the Contact. Would that then allow me to connect the interview to the Contact in the Oracle Service Cloud so that I can create an Incident tied to that Contact? 

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