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If Original Item has multiple Substitute Items,which one GOP would recommend

Received Response
edited Jan 21, 2019 12:53PM in Order Management 6 comments


Which substitute Item GOP would suggest if Original Item which is not in stock has more than one Substitute items in relationship


If Item 1 having sales price of 10 Dollar has Item 2,3,4 in relationship as substitute items.

If Item 1 is not in stock ,which Item GOP would recommend as per the standard design,I have noticed Item 2 gets assigned with same price of 10.

Is this the expected behaviour how system works as per the standard out of the box design.

Please confirm.


Release 13 Version 18C

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