You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to Initiate an Invoice that has an Approval Status of "Held from Approval"

edited Feb 6, 2019 9:52PM in Payables, Payments & Cash Management 7 comments

Summary

User selected HOLD instead of INITIATE from the Approval menu. We are unable to remove the hold.

Content

Instead of initiating approval workflow on an invoice, a user selected the HOLD option from Actions > Approvals menu.  Now the invoice has an approval status of Held from Approval. 

How can we initiate approval?  I have tried withdrawing and that doesn't work.

I need an answer quickly as the invoice needs to be processed for payment.

Thanks.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!