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View customer address on map on mobile and view route from current location to customer's address — Cloud Customer Connect
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View customer address on map on mobile and view route from current location to customer's address

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edited Jan 29, 2019 1:37PM in Field Service 1 comment

Summary

Unable to view the customer's address on mobile

Content

Hello,

I have a requirement where the resource should be able to view the customer's address on map on mobile. The resource should also be able to view the route from his current location to the customer's address. I have enabled all location-specific configurations but I can only view the resource's current location on the map.

How can the above be achieved?

Thanks.

Version

Oracle Field Service Cloud 18D

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