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Virtual Assistant in Oracle Engagement Cloud — Cloud Customer Connect
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Virtual Assistant in Oracle Engagement Cloud

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edited Jan 29, 2019 3:47PM in Digital Customer Service 2 comments

Summary

Date or release name where this functionality will be available in Oracle Engagement Cloud?

Content

Hi All,

At the time Oracle presented us with "Oracle CX For Comms Strategy" where Oracle Engagement Cloud would have the functionality of "Virtual Assistant" under "Web Customer Service".

It is known in that date or release name where this functionality will be available in Oracle Engagement Cloud?

Thanks in Advance!

Regards.

Version

18B

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