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ChatBot integration — Cloud Customer Connect
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ChatBot integration

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edited Jan 30, 2019 8:44AM in Communication Channels 9 comments

Summary

ChatBot integration with ORN

Content

Hello Team,

I would like to understand that how we can integrate the Chatbots with service cloud, is it possible?

Does anybody know if this is possible? Are there available APIs for this, and if so are there readily available connectors? Or is custom development necessary? Thank you in advance!

Please advice we have to update the same information in the SOW for our potential customer.

Regards,

Saurabh Sharma

Version

18D

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