You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to edit field from Service Request contact relationship

Received Response
17
Views
6
Comments
edited Jan 30, 2019 7:11PM in B2B Service 6 comments

Summary

Unable to edit field from Service Request contact relationship

Content

Objective: While adding contacts to a service request, we have to specify what role that contact plays in the service request.

Steps followed:

1. Created role field in Contact member object (under SR object)

2. Exposed it in the Contact list page (subtab under SR page)

3. I can add a contact or create a new contact from the contact subtab, but for none of them, this field is editable.

Basically, unable to edit the field that is present form the Interseciton object b/w SR and Contact.

Attached screenshot. 

 

Quesiton : How to mention the role of the contact for a SR?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!