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System Response Email

edited Feb 3, 2019 1:55PM in Fusion Service 3 comments

Summary

Incorrect email sent on auto response

Content

Hello,

I've created a new system response email for when an employees emails in an SR (using HR Help Desk), the response email works fine but for some reason the system default one also gets embedded to the bottom of the email!

Any ideas? I've added a set of screenshots with the setup.

Thanks

Dan

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