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Unfinished activities look finished by estimated end time

Received Response
edited Feb 7, 2019 7:39AM in Field Service 4 comments


Unfinished activities look finished by estimated end time


I have noticed that when an activity starts close to the end of a shift and the technician does not marks it as done and does not deactivates the route then the activity looks as if is finished at the estimated time of end (this could be before or after the end of the shift) but remains with status started.

Of course the direction is for the technicians to close their activities and deactivate their route. But in case that happens, I would have thought that at least it would look as if it was delayed at to the end of the shift.

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