Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Incorrect Retro Trigger
Summary
How to remove incorrect retro event triggered which is resulting incorrect calculationContent
Hi Everyone,
We might have noticed that on live payroll that we are in a situation where incorrect retro are triggered and giving incorrect retro calculaion. I understand that we should raise the SR# to oracle to get the root cause. However, it's not always identifiable if a system glitch or issue. What is the best way to cancel the retro even. As per my understanding, we can defer the retro event but it can only be done at person level. we can't defer it specific event level.
Tagged:
0