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Configure the Prefix and Radix for Service Requests — Cloud Customer Connect
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Configure the Prefix and Radix for Service Requests

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edited Mar 11, 2019 1:46PM in B2B Service 8 comments

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Hi,

I tried to create unique sequence for the SR as per the document. 

https://docs.oracle.com/en/cloud/saas/engagement/19a/faiec/using-profile-options-lookups-and-scheduled-processes.html#FAIEC3263662

I login as 'Application Administrator' Role user and navigate to 'Manage Public Unique Identifier Sequence Generation' page and click new button. I could not see the Service Request Object in the Object drop down.

How to fix this?

Thanks,

Mohan

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