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Using actions in Manage from Mobility for Dispatchers

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edited Mar 20, 2019 12:38PM in Field Service 4 comments


Using actions in Manage from Mobility for Dispatchers


We are trying to switch to using Mobility instead of Legacy Manage for Dispatchers since this is what is advised from Oracle regardless of the user type. I have some questions about the Manage screen since compared to the standard Dispatch Console, Manage seems to lack some possibilities:

We have added actions such as activate route from the Resource hint configuration (this is the only place which it seems that can be configured in Manage). But the only things that we can still do from the Resource hint is use the resource info and resource route buttons.

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