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Error response when invoking App Initiated Conversation

Accepted answer
edited Apr 2, 2019 2:28PM in Digital Assistant and Mobile 2 comments


Getting an error response from Skill/Digital Assistant when triggered via App Initiated Conversation


 Hello Gurus -

   I am doing a proof-of-concept for App Initiated Conversation. I believe I have all setup correctly

  • Twillio Account
  • Twillio Channel
  • Application Configuration
  • Create Digital Assistant
  • Event in the Skill

I am successfully receiving the text message by invoking the Application endpoint via Postman with the following request body:

  "userId" : "+639998166XXX",
  "messagePayload" : {
    "type" : "application",
 "payloadType" : "InitGreeting",
 "skillName" : "AppInitConvo",
 "channelName" : "NVD_TWILIO_SMS"

But, the text message I am getting is the standard error message "Oops I'm encountering a spot of trouble. Please try again later..."

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