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Implementing chat — Cloud Customer Connect
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Implementing chat

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edited Apr 12, 2019 11:53PM in B2B Service 8 comments

Summary

Understanding chat implementation

Content

Hello,

I read the documentation of oracle engagement cloud and i dont understand how chat works. My question is to implement chat client need to be in VBCS? Its so, theres standars controls or i need to create custom client chat app?

 

Thanks

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