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Reassign and Escalation of Approval Tasks Not Validating to BPM Rules — Cloud Customer Connect
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Reassign and Escalation of Approval Tasks Not Validating to BPM Rules

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edited Apr 17, 2019 11:06AM in Financials – General 1 comment

Summary

Reassign and Escalation of Approval Tasks Not Validating to BPM Rules

Content

We have a legal requirement where an individual approving a transaction must have the financial delegation granted to the individual. We have modeled BPM task configuration rules to route tasks to the authorised approver using supervisory job level list builder to meet this requirement. We have found there is a gap with standard Oracle ERP Cloud functionality where it is possible for a task to be routed to an individual who is not an approver determined by the BPM rules. This results in a breach of the legal requirement. 

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