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Error!! Could not deliver the output for Delivery channel:null . Please check the Log for error deta — Cloud Customer Connect
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Error!! Could not deliver the output for Delivery channel:null . Please check the Log for error deta

Received Response
edited Sep 11, 2019 5:18AM in Oracle Analytics 2 comments


Bursting error on EBS 12.1.3




I hope somebody can help me, I have a test environment, and my bursting process is not working

I tried sending an email from unix and it worked


echo "THIS IS A TEST EMAIL" | mail -s "Test Subject Email" [email protected]

I also logged in into EBS and executed a concurrent, putting a delivery options my email and I got the email but it seems that it doesn't work when I tried to burst it, would any have an idea why?


Thanks for help.

Daniel Pastrana



Code Snippet

<?xml version="1.0" encoding="UTF-8"?>
<xapi:requestset xmlns:xapi="">
  <xapi:globalData location="stream"/>
      <xapi:email server="" port="25" from="[email protected]">
        <xapi:message id="email1"  to="[email protected]"  cc="${CC_EMAIL}" attachment="true" content-type="html/text" subject="Test">
      <!--xapi:print id="prn1" printer="ipp://localhost:631/printers/${SEND_TO_PRINTER}" copies="1"/-->
    <xapi:document key="${CUSTOMER_ID}_1" output="TouchTunes_ARSTATEMENT-${STATEMENT_DATE}-${CUST_NUM}_${METHOD_ID}" output-type="pdf" delivery="email1">
      <xapi:template type="rtf" location="xdo://AR.XXTT_PNUS_ARXSGP.en.00/?getSource=true" filter="/ARXSGPO_CPG/LIST_G_SETUP/G_SETUP/LIST_G_CUSTOMER_ID/G_CUSTOMER_ID[COMMUNIC_MTHD='EMAIL_YES']"/>
    <!--xapi:document key="${CUSTOMER_ID}_2" output="TouchTunes_ARSTATEMENT-${STATEMENT_DATE}-${CUST_NUM}_${METHOD_ID}" output-type="pdf" delivery="prn1">
      <xapi:template type="rtf" location="xdo://AR.XXTT_PNUS_ARXSGP.en.00/?getSource=true" filter="/ARXSGPO_CPG/LIST_G_SETUP/G_SETUP/LIST_G_CUSTOMER_ID/G_CUSTOMER_ID[COMMUNIC_MTHD='PRINT_YES']"/>

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