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AP Initiate Invoice Approval Workflow Error

edited May 10, 2019 1:32PM in Payables, Payments & Cash Management 2 comments

Summary

For some user when running Invoice Approval Workflow the approval gets in error and invoice gets rejected

Content

When running Invoice Approval Workflow or doing a resubmit approval on a rejected invoice the process completes with the following error:

Service ApprovalHistoryUtilService is not available. (FUN-720343)
Cause The specified service is not available.
Action Contact your help desk.

Tested with 2 users having same roles and data access, works for one and fails for the other.

Regards

David

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