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Bot with QnA using Translation — Cloud Customer Connect
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Bot with QnA using Translation

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edited May 14, 2019 12:26PM in Digital Assistant and Mobile 7 comments

Summary

Bot with QnA, in language that is not supported to directly upload a QnA file.

Content

Hi,

I would like to create a bot, that offers QnA in Greek. Currently, Greek is not a supported language for directly uploading a QnA file.

However, would it be possible to use a Translation service, for offering QnA in Greek?

The way I am thinking of implementing this is:

  1. QnA file is uploaded in English
  2. User asks the bot a question in Greek
  3. The bot translates the user's question in English i.e. using autoTranslate.
  4. The bot searches through the available QnA file, using the translated text.

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