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Error G-generateTrxNumber. (JG-3975028)

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edited May 20, 2019 3:24PM in Receivables & Collections 1 comment

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Hi everyone,

 

I was trying to generate an AR transaction but the error G-generateTrxNumber. (JG-3975028) pops up.

When searching in My Oracle Support documents I found one that was quite helpful but still got stucked in one of the steps.

 

Error: Process failed with unexpected error: JG-generateTrxNumber. (JG-3975028) when completing invoice (Doc ID 2471299.1) and Unable To Complete AR Transaction (Doc ID 2504823.1)

 

In the Doc ID 2504823.1 the steps are the following:

1. From Setup and Maintenance work area, navigate to Manage Localization Document Numbering task.

2. Search for Argentina.

3. On Create Document Numbering in Spreadsheet page, for Business Unit field, select the business unit for this configuration. Only the Business Units enabled for Argentina Document Numbering are displayed.

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