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unschedule_activity action

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edited May 21, 2019 3:25PM in Field Service 8 comments

Summary

how unschedule_activity works?

Content

I am understanding how unschedule_activity action works. I went through post: https://cloudcustomerconnect.oracle.com/posts/ec4d2170c5 and also https://docs.oracle.com/en/cloud/saas/field-service/19a/famsc/setting-properties.html#r_unscheduleActivityActions but I am not sure how this will work. My requirement is to move all the activities residing in a bucket to be moved to next day. I did setup a message scenario on my OFSC environment but it is kind of not working. The messages are stuck in queue as shown in the attached image.

I tried following:

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