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Supplier Registration email concerns if SSO is enabled — Cloud Customer Connect
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Supplier Registration email concerns if SSO is enabled

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edited Jun 4, 2019 7:38AM in Supplier Management 6 comments

Summary

When SSO is enabled, organisations are suppose to disable the user account related email and this disables the emails for new account creations for supplier as well.

Content

If SSO is enabled, user account creation emails are generally disabled and this causes a challenge to implement supplier portal. As suppliers do not get communicated about their account creations automatically as soon as the account is created, followings are the possible solutions (and their challenges) which can be suggested to clients (there can be few more but these are based on my understandings of the application):

1: Once supplier is registered and account is crated, go to security console, change the user category and reset the password to resend the emails to suppliers.

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