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Unable to Restrict Sales Order Access in User Level in Order Management Cloud Service

edited Jun 5, 2019 5:59AM in Order Management 2 comments

Content

We are unable to restrict the sales order access in user level in Oracle Order Management Cloud Service. The only option available is to enable access restriction in Business Unit level. Due to this issue one user can view, amend, cancel and delete another user’s sales order who are having same level access.

Risks of having this kind of gap is, this will negatively impact the information confidentiality in competitive sales users/divisions since all users can view others sales performance and customer information and behaviors. Further, due to visibility and accessibility of others entered data there is threat of altering others sales order information.

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