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Rehire User Account Integration

edited Jun 6, 2019 4:31PM in Taleo Enterprise 1 comment

Summary

Rehire Integration for User Account - avoiding duplicates

Content

Hello,

We are experiencing duplicates with Rehire accounts.

Scenario:

New Hire hired Taleo SmartOrg user account created with username 12345.  This new hire now becomes a "Former Employee". and account is inactive.

Same New Hire comes back and gets rehired for a different position, integration runs and now it says this person already exist.  I am not able to merge two candidate profiles before onboarding, because New Hire already completed an onboarding previously.

How can I update the Former Employees user account under SmartOrg to update Employee Status to "Current" and turn "Active" on for user account in SmartOrg without duplicating another account?

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